Services

A personalized approach to the needs of your store.

Development

Team Northland has a proven record of increasing dealer’s sales, profits and customer satisfaction. Many of our dealer partners rank at the “top” of their markets and Dealer 20 Groups! Our full service development includes:

Hands-on, in-store training and quarterly workshops
Customization for the dealership based on needs and goals
Non-combative process for menu presentation and objection handling
Training videos, manuals
Outstanding third party sales tools
Industry leading menu and reporting software
Continual performance monitoring

Compliance


Team Northland provides dealership compliance training for: menu disclosure, waiver, OFAC, dealer pricing exceptions, risk based pricing, adverse action, red flag, information safeguarding, form 8300, and licensing requirements.

Retention

Team Northland offers programs and training designed to bring customers back to the dealership with incredible results. These programs include:

Lifetime Powertrain Warranty
Lifetime Comprehensive Wrap Upgrade
Dealership Loyalty and Rewards Program
Build-your-own maintenance program with dealer owned reserve account
Brochures, posters, banners, and contracts,
...and much more

Contact us today for more information on our customized services.